I was so close to my grandmothers house that I could almost taste her delicious home made cakes but needed to make one more stop for a quick top up. I pulled into a Dunkin Donuts parking lot to find an available EVgo 50kW fast charger.
If you guessed that it didn’t work, you are correct. Nothing that I could try to make the electrons flow seemed to do it, and I eventually gave up and headed to a nearby dealership to see if they would take pity on me. I was driving a BMW and it was a Chevrolet dealership. Needless to say, I was at their mercy.
Add an hour and a half to the clock to cover the remaining stretch, we’re now at nearly 4 additional hours of wasted time.
What should have taken 3 hours, even with traffic, resulted in a 7 hour tour. I missed dinner and my grandmother was very disappointed. The one thing you don’t want to hear from a grandmother is disappointment.
The issues I experienced can be applied to any of the large EV charging networks (except Tesla) today. Reliability issues, complicated, siloed payment apps, and inability to access real time data is hindering the mass adoption of electric vehicles.
Fast forward to today, and EVPassports is working to solve the complexity that surrounds poor EV charging experiences. Here’s how: